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Survey tool helps you analyze a particular problem or opportunity in a market and the needs of the target market relating to the problem or opportunity. Information collected through these surveys can help determine the amount of sales or adoption of product or service and finds out the right price that the consumer is ready to pay.

It also determines the efficiency, effectiveness and the usefulness of the product testing procedure as well as of the software.

This survey software is a perfect solution for all the organizations that are looking to analyze the market and create a marketing plan that fits the demand and the upcoming trends.

SurveyTool provides online survey software, which helps businesses to understand their customers inside and out before they open their doors or launch a new product.

On average an unhappy customer will tell 10 people about their experience. In turn, these 10 people will each tell a further 5 people, meaning that a total of 50 people will have heard about their bad experience.

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According to the research, loyal customers who refer others generate business at very low or no cost.

Sources:
http://www.customer-satisfaction.com.au/CustomerSatisfaction.htm

http://www.marketresearchworld.net/index.php?option=com_content&task=view&id=1617&Itemid=61

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  • Automatically distribute surveys on a weekly, monthly, or yearly basis.



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