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A feedback questionnaire is designed to collect feedback from clients about their interactions with a business. The forms provide space for customers to voice their compliments, complaints, and suggestions. Results gathered from a feedback questionnaire helps businesses improve the quality of their information, products, and services.

Keep customers coming back

According to a recent study, only 8% of customer complaints were ever registered with a customer services representative. Instead, 23% of complaints were discussed with employees, and a further 69% suffered in silence and did not tell anyone.

It's obvious that providing customers with an easy, quick platform to voice their feedback concerns is a crucial part of building long-term customers. Feedback questionnaires are a great solution. In reality, satisfying and retaining current customers is 3 to 10 times cheaper than acquiring new customers.

Using feedback questionnaires is one of the most important things a business can do. The probability of selling service to a new customer is 1 in 16, while the probability of selling services to a current customer is 1 in 2. Don't lose customers to easily fixable issues. Start running feedback questionnaires to improve your business and save money.

Survey Tool: Listening for feedback

Feedback questionnaires are simple to create with Survey Tool. Our question type options and drag-and-drop system makes survey writing intuitive and easy. Your feedback questionnaire can be ready to launch in minutes. It's fast, too: new users were able to finish creating their first survey 60% faster with Survey Tool than when using Survey Monkey.

Start with a Plan:

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$9/month

Billed annually at $108



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Send out your feedback questionnaire to clients and customers automatically by importing your contacts from any online address book like Gmail, Yahoo or MSN.

Use incentives to drive traffic to your feedback questionnaire-Survey Tool includes a special feature to attach a reward code to the end of the survey, allowing respondents to receive discounts and prizes. Embed the feedback questionnaire in your website to generate even more traffic.

All of your collected data is available for download as a PDF, link, or Data CSV. Once you've taken your feedback questionnaire live, Survey Tool automatically creates a link that you can use to distribute your questionnaire on Twitter, Facebook, or any popular media sharing website.

To get started, simply login to your account, click "Sign Up Today," enter your company or other relevant information, use one of our example survey questionnaires or survey templates, and your survey is ready to launch!


Why SurveyTool?

  • Over 35 prewritten professional templates to get you up and running quickly
  • Add rewards automatically to incentivize respondents
  • Intuitive new survey design tools
  • Attractive Price Point - SurveyTool offers the best value for the price
  • Automatically distribute surveys on a weekly, monthly, or yearly basis.




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