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LP&L launches customer satisfaction survey - customer survey questions

Mon, 27 Oct 2014 14:24:46 -0700

Lubbock Power Light has released a web-based customer survey in an effort to begin an ongoing dialogue with its customers.
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The Annual Relocation Managers Survey© Reports Lexicon Relocation is Number One In More Questions Than Any Other Company - customer survey questions

Tue, 28 Oct 2014 08:54:00 -0700

JACKSONVILLE, Fla., Oct. 28, 2014 /PRNewswire-iReach/ -- Trippel Survey & Research, LLC,  announced the results of its 13th Annual Relocation Managers Survey©, and Lexicon Relocation is proud to report that it placed first in more questions than any other relocation management company. With 17 number one rankings in questions that ranged from flexibility, quality, reporting and billing to ...
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Customers Reward Outstanding Service by Spending More and Spreading the Word to Friends and Family - customer survey questions

Tue, 28 Oct 2014 10:03:00 -0700

U.S. consumers are rewarding great customer service more than ever, according to the American Express 2014 Global Customer Service Barometer. The survey, which explores consumer at
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How to Best Utilize Your Positive Customer Feedback - customer survey questions

Tue, 14 Oct 2014 12:00:00 -0700

To thrive in a competitive market, you must understand and highlight your company’s strengths.
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TIAA-CREF Survey: Financial Advice Helps Close the ‘Confidence Gap’ for Women - customer survey questions

Wed, 29 Oct 2014 06:01:00 -0700

Financial advice can help eliminate the gender gap in retirement confidence, according to a TIAA-CREF survey released today. Though women overall are less likely than men to say they feel confident that they have saved enough for retirement (56 percent vs.
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Social media fast becoming common channel for customer service queries: survey - customer survey questions

Tue, 28 Oct 2014 10:48:00 -0700

Companies can no longer ignore the social media when it comes to offering customer service as Indian consumers are increasingly turning to this medium to seek a company’s response.
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Qlik Ranks First in Customer and Performance Satisfaction Among Large International BI Vendors in Largest Independent ... - customer survey questions

Wed, 15 Oct 2014 05:00:00 -0700

Qlik®, , a leader in data discovery, today announced that QlikView® ranked first in the customer satisfaction, performance satisfaction, production satisfaction, and considered for purchase categories among large international BI vendors in a comprehensive survey of companies using business intelligence software products.
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Helping your customers stay your customers - customer survey questions

Fri, 24 Oct 2014 00:02:36 -0700

I got such a positive response to my last piece (“How to Manage a Successful Relationship” on Oct. 10) I decided to expand on the topic this week. In particular, many questions came in asking about how to get started with the concept of Customer Success Management, or CSM.
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BigDoor Announces the Results From Its 2014 Loyalty Marketers Survey - customer survey questions

Thu, 30 Oct 2014 09:26:15 -0700

New Report Based on Peer Assessment Offers Invaluable Data and Insights That Will Help Shape the Loyalty Industry’s Agenda and Direction Over the Next Year (PRWeb October 30, 2014) Read the full story at http://www.prweb.com/releases/2014/10/prweb12289502.htm
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Apologizing Is Not Great Customer Service, Only Fixing the Problem Is - customer survey questions

Thu, 16 Oct 2014 12:30:00 -0700

Research shows people grow impatient repeatedly hearing "I'm sorry'' while waiting for a solution. Actions really do speak louder than words.
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