Customer Survey Questions
Customer Engagement Survey Terms and Conditions - customer survey questions
Sun, 31 Aug 2014 17:05:33 -0700
By participating in CIO and Computerworld's Customer Engagement Survey, you have the opportunity to win one of two $250 JB Hifi Vouchers. Simply answer the question: What is your definition of successful custmer engagement?
More than just a number: integrating the call centre - customer survey questions
Tue, 26 Aug 2014 21:30:18 -0700
Yet, in South Africa, even companies that do realise the importance of customer relationship management can stumble when it comes to the basics. The war for their customer loyalty is won and lost on the basics. South Africa is lagging behind international omnichannel trends by about a year. The last year has seen an overwhelming number of companies focusing on social media as an essential part ...
How to rattle a company's cage - customer survey questions
Tue, 02 Sep 2014 03:00:00 -0700
In a recent study by Consumer Reports, we revealed how many businesses are driving a wedge between themselves and their customers by burying phone numbers, vanquishing calls to voicemail, and ste...
Survey Says S1 IT Solutions Excels in Customer Satisfaction - customer survey questions
Thu, 28 Aug 2014 05:00:00 -0700
BOISE, Idaho, Aug. 28, 2014 /PRNewswire/ -- The results of a customer satisfaction survey released today reveal that technology provider S1 IT Solutions earns top ratings in customer satisfaction, with 91% of customers saying they would recommend S1 to a co-worker or another company. S1, a ConvergeOne company, is a leading IT solutions provider, offering comprehensive IT strategy and ...
Salesforce.com Introduces Next Generation Salesforce Desk.com Support Center, Empowering Fast-Growing Companies to ... - customer survey questions
Tue, 05 Aug 2014 05:00:00 -0700
SAN FRANCISCO, Aug. 5, 2014 /PRNewswire/ -- Salesforce.com (CRM), the world's #1 CRM platform, today introduced the next generation Salesforce Desk.com Support Center, empowering fast-growing companies to transform customer service with video. With the new Video Support Center, any fast-growing company can now deliver video to customers for self-service support from Desk.com. Fast-growing ...
10 Most WTF Questions by Actual Malaysian Jobseekers - customer survey questions
Tue, 02 Sep 2014 02:55:53 -0700
Due to the popular response from 10 Most WTF Questions By Actual Malaysian Group-Buying Customers, we decided to explore another industry and what’s more relevant ...
ACT government spends up big on focus group research - customer survey questions
Wed, 20 Aug 2014 18:17:09 -0700
The ACT government has spent at least $500,000 on surveys of Canberrans in the past three years, asking questions on everything from parks, to cemeteries to horse agistment.
Treat 100 per cent of job surveys with suspicion - customer survey questions
Fri, 15 Aug 2014 21:45:17 -0700
There are reputable surveys out there, but be very cautious about most.
Discover, AmEx tie for tops in customer satisfaction - customer survey questions
Thu, 28 Aug 2014 03:00:00 -0700
American Express, the perennial leader in J.D. Power's ranking, shares the top satisfaction score for the first time since the survey started in 2007
Automations Impact on Customer Experience in Financial Services - customer survey questions
Fri, 15 Aug 2014 11:08:56 -0700
Cloud-based solutions that focus on sales execution help the financial services sector keep up with rapidly evolving and increasingly tailored customer needs, improving customer experience through trust and loyalty.