Customer Service Survey Questions
Survey: Customer Service Statistics 2013 - Consumers Prefer Small Business' Service But Aren't Always Willing to Pay ... - customer service survey questions
Thu, 13 Jun 2013 12:35:00 GMT
LOS ANGELES, June 13, 2013 /PRNewswire/ -- When it comes to providing excellent customer service, big is definitely not better , according to the majority of respondents who participated in a new survey ...
Oncology Services International Excels in Customer Service, According to Survey - customer service survey questions
Mon, 10 Jun 2013 14:01:39 GMT
Customer satisfaction with Oncology Services International , the world's leading independent service organization for radiation oncology devices, is at an all-time high with 95% reporting favorably, according ...
Interactive Intelligence Releases Findings of Its Global Customer Service Experience Survey - customer service survey questions
Tue, 28 May 2013 13:00:00 GMT
Interactive Intelligence Group Inc. , a global provider of unified IP business communications software and services, has released findings of its global customer serv
FirstBest Insurance Carrier Mobile Priorities Survey Reveals Importance of Customer Service and Responsiveness - customer service survey questions
Thu, 23 May 2013 12:20:00 GMT
BEDFORD, Mass., May 23, 2013 /PRNewswire/ -- There is no doubt we live in a mobile age, but where does the insurance industry stand with regard to real‐world business application of mobile technologies? ...
Consultant-News.com – Latest News from the World of Consultancy - customer service survey questions
Wed, 19 Jun 2013 14:21:15 GMT
Fifteen years ago, companies forced consumers to perform certain tasks themselves. When banks started charging customers for not executing their own transfers this led to widespread protest.
Business-to-Business Customer Experience Management Study by ClearAction Explores Unique B2B Challenges - customer service survey questions
Wed, 05 Jun 2013 07:54:37 GMT
Differences between managing customer experience for business clients versus consumers will be identified in the 4th Annual State of B2B CEM survey sponsored by ClearAction and CustomerThink. (PRWeb June 05, 2013) Read the full story at http://www.prweb.com/releases/2013/b2b-cx/prweb10802765.htm
Survey shows Ann Arbor citizens not fully satisfied with their city government - customer service survey questions
Sun, 16 Jun 2013 10:28:08 GMT
A snapshot of the scores on a 100-point scale for each element in the recent Ann Arbor citizen satisfaction survey. Council Member Sally Hart Petersen, D-2nd Ward, hired ForeSee, a customer experience analytics firm, to conduct the survey, which...
In Primark, no one can hear you scream! Its service is as good as Prada's says a fashion guide. Oh really? Anna ... - customer service survey questions
Tue, 18 Jun 2013 17:31:41 GMT
When Primark's 800,000 square foot Oxford Street store opened in 2007, I was working in the building next door and so I observed the stampede to get in.
HOTELS WORKING HARDER TO COLLECT CUSTOMER RESPONSES - customer service survey questions
Mon, 27 May 2013 23:36:53 GMT
c.2013 New York Times News Service Hotels want to hear your opinion of your stay. But they no longer feel that it is enough to leave a questionnaire in your guest room and hope for a response, not when TripAdvisor and other public rating sites display customer satisfaction â or dissatisfaction
Industrial Vending Solutions: Usage, Relationships, and Success - customer service survey questions
Tue, 18 Jun 2013 12:44:15 GMT
Marketing and Supply Chain Management John F. Kros*, Ph.D. and S. Scott Nadler**, Ph.D. Although VMI and industrial vending machines have been around for years, widespread adoption into the marketplace has taken off as of late. A survey of supply chain managers was conducted to provide a detailed picture of the current state of vendor managed inventory (VMI) policies associated with industrial ...