As of January 31, 2018, Survey Tool will be deactivated. Please download any project data that you would like to keep before this date.

A more robust and modern market research platform is now available within Samplify. To request access and learn more visit

Questions can be directed by email to

Thank you for your support.

To view your existing surveys, please  login signup

Customer Satisfaction Questionnaires

One of the best business practices to increase your organizations effectiveness is to maintain a happy customer base by providing customer satisfaction questionnaires for feedback. Asking your valued customers to rate your company's performance by taking customer satisfaction questionnaires has many benefits such as customer retention, improving products and innovative ideas.

In today's global marketplace it is crucial now and more than ever to send out customer satisfaction questionnaires to help keep you ahead of your competitors and provide excellent customer service. can help you gather this important information by employing their innovative customer satisfaction questionnaires that are fully customizable to your company's needs.

Increase Customer Loyalty

Let's face it, it is more cost effective to retain a customer than to obtain new ones. Customer satisfaction questionnaires collect data from responses actual customers that helps measure the level of loyalty your clients exhibit for your company.

The fact that your customers are taking customer satisfaction questionnaires indicates loyalty. Consider rewarding your loyal customers with an incentive such as a discount code or coupon good towards their next order. Benefits of customer satisfaction questionnaires include gaining perspective from the customer's point-of-view and understanding your customer's emotional attachment to your product or service.

Improve Products

Loyal customers take more customer satisfaction questionnaires and give more feedback regarding a company's product or services. Your valuable customer base improves products by providing opinions and views on areas of development and expansion that might have been overlooked in previous customer satisfaction questionnaires.

Start with a Plan:

Select a plan below to start making your surveys professional today!

Basic Annual

Best for individuals


Billed annually at $108


Create Free Acount Here!

Keep in touch with the pulse of your customer by asking short, concise questions regarding product performance and viability on your customer satisfaction questionnaires.

Critical questions like these enhance your customer satisfaction questionnaires by creating opportunities to closely examine where the exact weaknesses and strengths of your product lie or areas that service shines and at the end of the day feel confident knowing that a better product equals more profit.

Essentials for Success

Providing your valuable customers with customer satisfaction questionnaires that won't waste their time is essential for success. provides easy-to-use intuitive software dedicated to optimizing your customer satisfaction questionnaire with easy interface extras such as custom survey templates, multiple page questionnaires, live edit system, comment boxes; skip logic, custom thank-you messages and validation of responses.

Be sure to choose customer satisfaction questionnaires with an ability to create custom URLs, send anonymous responses and automatically share results with respondents. offers an assortment of premium customer satisfaction questionnaires to choose from to benefit your company. To learn more about click here.

Why SurveyTool?

  • Over 35 prewritten professional templates to get you up and running quickly
  • Add rewards automatically to incentivize respondents
  • Intuitive new survey design tools
  • Attractive Price Point - SurveyTool offers the best value for the price
  • Automatically distribute surveys on a weekly, monthly, or yearly basis.

SurveyTool Recent Articles and Blog

Contact Us

114 Sansome Street, Suite 950
San Francisco, CA 94104

Home   |   Pricing   |   Features   |   Contact Us   |   Terms of Use   |   Privacy Policy   |   Blog   |   FAQ
© 2018 All rights reserved.