Aimia to sponsor, contribute to Loyalty Truth blogMONTREAL, May 14, 2012 /CNW Telbec/ - Aimia, Inc. is pleased to announce its affiliation with Hanifin Loyalty LLC whereby Bill Hanifin, a recognized leader ...
Read More
CAMBRIDGE, Mass., May 2, 2012 /PRNewswire/ -- Telecom service providers are increasing their reliance on customer experience management (CEM) tools as a way to improve their relationships with enterprise ...
Read More
Businesses have a huge opportunity to improve customer relationships, but failing to take a strategic approach to CRM can result in lost revenue and market share.
Read More
How do companies create customer advocates for their brand? How can they drive customer loyalty by improving the customer experience? These were some of the questions answered on day two of Allegiance VoCFusion 2012 at the Cosmopolitan Hotel in Las Vegas.
Read More
CHARLOTTE, N.C., May 3, 2012 /PRNewswire/ -- Okuma America Corporation has selected The Daniel Group to provide customer service research and strategies for cultivating customer loyalty.The Daniel Group ...
Read More
PARSIPPANY, N.J. -- Australian drivers have rated Avis Car Rental a cut above the rest, according to a new car hire customer satisfaction survey by Canstar Blue. Now in its second year, the independent ...
Read More
NCR Corporation today announced the launch of NCR Customer Voice, a web-based customer loyalty, retention and referral tool that enables operators to monitor customer s
Read More
Although almost all consumers shop big box retailers, Empathica Consumer Insights Panel found only 38 percent of consumers report that big box retail employees appear to be enjoying their jobs.Toronto, Ontario, Canada (PRWEB) May 31, 2012 Empathica Inc., a leading global provider of Customer Experience Management (CEM) solutions to the world’s most respected multi-unit enterprises in food ...
Read More
LOS ANGELES, May 31, 2012 /PRNewswire/ -- Online marketplaces— websites where you can buy from multiple retailers through one shopping cart and one checkout process—are continuing to grow beyond the first ...
Read More
Aruba resellers with multinational customers can now leverage NCR globally to extend their market reach, reduce costs and increase customer loyalty.
Read More
