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‘How Do You Roll?’ Restaurant Franchise Integrates Vovici Into Business Plan
Tuesday, February 22, 2011 7:07 AM

DULLES, Va.--(BUSINESS WIRE)--Vovici today announced that How Do You Roll?, a maki sushi bar franchise, has selected Vovici’s customer feedback solution to be integrated into all franchise operations.
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Apple customer survey suggests interest 3G-capable MacBook Air
Tuesday, February 15, 2011 10:32 AM

The wide-ranging survey touches on a number of issues, including...
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Customer Survey Giant Expands to Europe & Middle East
Wednesday, February 02, 2011 11:40 AM

MUNICH, BASEL -- Mindshare Technologies, the leader in customer feedback management, continues to expand worldwide with its new brand, "Fast Insight."
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Mindshare Beats the Recession Out of 2010
Tuesday, February 22, 2011 1:33 PM

SALT LAKE CITY -- The leader in Customer Feedback Management announced another year of record growth in 2010, continuing its tremendous streak of increasing subscription revenues for 92 consecutive months.
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U.S. Cellular Recognized as a J.D. Power 2011 Customer Service Champion
Monday, February 21, 2011 7:28 PM

St.Louis - U.S. Cellular was recognized at the J.D. Power and Associates Customer Service Roundtable in Las Vegas as a J.D. Power 2011 Customer Service Champion—one of only 40 companies to have earned this distinction this year.
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Cvent Enhances Web Survey Solution with Major New Features and Upgrades
Monday, February 21, 2011 6:57 AM

Cvent, the world’s largest provider of web survey, online event management, and meeting site selection solutions, today launched the most significant enhancement to date of its web survey solution, featuring upgrades that make enterprise feedback management easier, more effective and more customizable than ever.
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County planners seek online input
Thursday, February 10, 2011 5:07 PM

The Wasco County Planning and Development Department has simplified its online customer service survey in the hope more people will provide feedback about interaction with staffers.
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Jive software customer survey reveals state of market
Monday, January 31, 2011 11:31 PM

Jive software just released a December 2010 customer survey ofĂ 500 individuals (from CEO to individual contributor), representing more than 300 companies worldwide, a large percentage of whom...
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'Secret shopper' program for VA centers
Tuesday, February 22, 2011 6:21 AM

ST. LOUIS (AP) -- A new program seeks to improve the care and customer service at VA health care facilities in Missouri.    Sen. Claire McCaskill announced details Tuesday of the Veteran Healthcare Experience Program. The Democrat says the program addresses frustrations of veterans and seeks to better assess the quality of care at centers in Missouri.    The program allows veterans to be so ...
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UK SMEs ignoring customer feedback opportunities online
Friday, February 11, 2011 7:12 AM

The vast majority of small businesses are still failing to make the most of social media
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